Returns are accepted within 30 Days from the purchase date.
Customers are responsible for return shipping fees.All merchandise must be unworn and in the same condition it was received. Some items ship with an attached security tag. Merchandise returned without the original security tag attached or a damaged tag may not qualify for a refund. Products must be returned in the original box and/or packaging.

The refund will be applied to the credit card or other method of payment initially used to make the purchase. Please note that depending on your financial institution, it may take an additional 2-10 business days after your credit is applied for it to be reflected on your statement if you used a credit card
Should you receive damaged, defective, or the wrong item(s), email us at cs@giraffasshoes.cpom before you start the return process so we can help make it right.